Technical Support

Playback issues

• Input value is not sent to the service
• Basic Troubleshooting for mobile applications
• DB Service error : ORA-00604, ORA-01882
• Error in Forms playback after updating Java version in Linux
• DB Service troubleshooting
• Troubleshooting guide for RPA

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DMZ - External Network

• Tomcat Security on DMZ, restrict admin page access
• Authentication Fails to ServiceManager

Debugging

• Failed to Read Scenario From file

FRM Errors

• FRM-93652 – When Record = Names is set (On Specific Forms)
• FRM-92522
• FRM-92095: Oracle JInitiator version too low. Please install version 1.1.8.2 or higher.
• FRM-93652 - ERROR 2
• FRM-93652 - The runtime process has terminated abnormally.

Recording and Runtime Errors

• Forms recording with Chrome browser
• Recorder toolbar buttons are disabled
• Access denied ("java.lang.RuntimePermission")
• Debug Applet
• Recording Cheatsheet
• I updated ServiceManager, and it stopped recordng

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Installation Errors

• port 4445 or 4444 is blocked
• Uninstalling ServiceManager from weblogic
• Error in request: Timeout received while running Macro

Internet Explorer Messages

• Internet Explorer has modified this page to help prevent cross-site scripting
• Error: We support IE9+ and/or exit compatibility mode
• You have older version of IE

Java

• OutOfMemoryError: Java heap space
• Set Java Console for Debugging
• Clear Java Cache
• Java security issue