Technical Support

Vulnerabilities

• Vulnerability Spring4Shell Remote code execution: CVE-2022-22965
• Tomcat vulnerability: Time-of-Check Time-of-Use (TOCTOU) Vulnerability

Playback issues

• Connection Error to EBS java Forms after April 2025 patch
• DB: SELECT query on a SQL View returns 0 results
• Input value is not sent to the service
• Basic Troubleshooting for mobile applications
• DB Service error : ORA-00604, ORA-01882
• Error in Forms playback after updating Java version in Linux

See all 17 articles

DMZ - External Network

• Tomcat Security on DMZ, restrict admin page access
• Authentication Fails to ServiceManager

Debugging

• ECMAScript (ES) versions
• Failed to Read Scenario From file

FRM Errors

• FRM-93652 – When Record = Names is set (On Specific Forms)
• FRM-92522
• FRM-92095: Oracle JInitiator version too low. Please install version 1.1.8.2 or higher.
• FRM-93652 - ERROR 2
• FRM-93652 - The runtime process has terminated abnormally.

Recording and Runtime Errors

• handshake_failure when running DB services after installing WebLogic January 2026 patch
• Error in saving Application in Visualizer: Failed to get value for key @[visualizer/common/table.mustache:11]
• Forms recording with Chrome browser
• Recorder toolbar buttons are disabled
• Access denied ("java.lang.RuntimePermission")
• Debug Applet

See all 17 articles

Installation Errors

• Weblogic: check Weblogic's Java version
• Weblogic: "ORA-28001: the password has expired" error when starting up the ServiceManager
• port 4445 or 4444 is blocked
• Uninstalling ServiceManager from weblogic
• Error in request: Timeout received while running Macro

Internet Explorer Messages

• Internet Explorer has modified this page to help prevent cross-site scripting
• Error: We support IE9+ and/or exit compatibility mode
• You have older version of IE

Java

• OutOfMemoryError: Java heap space
• Set Java Console for Debugging
• Clear Java Cache
• Java security issue